Carnet Condo · Centre d'aide
Non-compliance: resolution, follow-ups & override

View the parent ↔ follow-ups link

Navigate between a non-compliance and the follow-ups created from its anomaly, both ways ("Follow-ups created" on the parent, "Follow-up of" on the follow-up).

Audience
All members
Screen
Work order detail, Information tab
Verified version
App 1.0.0

Goal

Find, both ways, the link between a non-compliance (the parent) and the follow-ups created to correct it. Useful for tracking the repair's progress.

Audience

All members (reading).

Prerequisites

Steps

  1. On the parent: open the non-compliance, "Information" tab. The "Follow-ups created (n)" block lists each follow-up: 🔄 icon, component, scheduled date and status badge.

    The "Follow-ups created (1)" block on the parent non-compliance.

  2. On the follow-up: open the follow-up (the corrective work order). The "Follow-up of" block recalls the parent work order: component, code, date and original anomaly.

    The "Follow-up of" block on the follow-up, pointing to the parent.

Two-way navigation

The link works both ways: from the non-compliance you see its follow-ups, and from a follow-up you go back to the original non-compliance.

Tips and common errors

  • Multiple follow-ups: a single non-compliance can have several follow-ups; they are all listed under "Follow-ups created".
  • Follow-up status: the badge shows where each follow-up stands (To do, In progress, Compliant…), to know whether the correction is done.

See also

On this page