Report an issue (create a routine repair)
Create a standalone routine repair to report a building problem, independently of any scheduled inspection.
- Audience
- Administrator
- Screen
- Routine repairs → "Report an issue"
- Verified version
- App 1.0.0
Goal
Report a building problem (a failing pump, a leak, a breakage) and track it, without going through a scheduled inspection. A routine repair is a standalone entity with its own life cycle, checklist and attachments.
Audience
Administrator of the building. The Routine repairs section is admin-only.
Prerequisites
- Be an administrator of the building.
Steps
-
Open "Routine repairs" in the sidebar, then click "Report an issue".
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Fill in the form: Title (required), Description, Priority (Urgent / Normal / Low), Funding source, optional Uniformat code and Component, Supplier, Estimated cost ($) and Planned date.
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Click "Create routine repair". A "Routine repair created." message appears; the repair shows up with the Reported status.
Routine repair or follow-up?
A routine repair is reported directly, without an inspection. To handle an anomaly found during an inspection, create a follow-up instead.
Tips and common errors
- Title required: without a title, creation is blocked ("Title is required.").
- Component: to link a new component, both the Uniformat code and the name are required.
- Priority: "Urgent" moves the repair to the top of the list.