Carnet Condo · Centre d'aide
Work orders (occurrences)

Manually schedule a work order

Manually add a work order to a maintenance task, in Schedule mode (future date) or Record mode (already done, past date up to 5 years).

Audience
Administrator
Screen
Maintenance task (definition) modal
Verified version
App 1.0.0

Goal

Manually add a work order to a maintenance task, in addition to those generated automatically by the recurrence. Useful to schedule a one-off future work order or to record a work order that has already been done.

Audience

Administrator of the building.

Prerequisites

  • Be an administrator (the building must not be read-only).
  • Have opened the relevant maintenance task (definition) modal in the log.

Steps

  1. Open a maintenance task from the log, then find the "Add an intervention" section.

    The "Add an intervention" section: Schedule / Record (already done) toggles and a date field.

  2. Choose the mode:

    • Schedule: for an upcoming work order; the date must be in the future.
    • Record (already done): for a work order already completed; the date must be in the past, within a limit of 5 years.
  3. Enter the date.

  4. Click "Add an intervention".

The new work order is created with the To do status and inherits the task's default assignee.

Two modes, two date rules

In Schedule mode, a past date is refused; in Record mode, a future date is refused. In every case, a date more than 5 years in the past is rejected.

Tips and common errors

  • Date error: an error message flags a date incompatible with the chosen mode; check the mode before correcting the date.
  • Beyond 5 years: a date more than 5 years in the past is refused; this cap keeps the history consistent.
  • Administrators only: manually adding a work order is reserved for administrators.

See also

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