View an intervention's details

Audience

Everyone

Screen

Intervention record

Verified version

App 1.0.0

Goal

Review all the information about a intervention: its status, its scheduling, its assignees, its photos, its documents, its history and its discussion. The record brings everything together in five tabs.

Audience

All building members (read access).

Prerequisites

• Be signed in and have access to the building.
• Have located the intervention in the list of interventions.

Steps

1. In the list, click an intervention. Its record opens over the list.

   

2. Read the header: priority, Uniformat code, component name, maintenance type and, where applicable, a Read-only badge.

3. Browse the five tabs (each shows a count badge where relevant):

   • Information: status, supplier, dates, actual cost and completion notes.
   • Assignees: the people assigned and the buttons to assign or remove yourself.
   • Attachments: the Photos and Documents attached to the intervention, each with its count.
   • History: the immutable change log.
   • Discussion: the exchanges related to the intervention.

Tips and common errors

• Read-only: if the building's subscription is unpaid, a Read-only badge appears and all editing is blocked.
• Empty tabs: a tab with no content (Attachments, for example) shows an empty state; this is not an error.
• To make changes: reading is open to everyone, but changes go through edit mode, reserved for administrators and assigned people.

See also

• View, filter and sort interventions
• Switch an intervention to edit mode
• View the change history