Carnet Condo · Centre d'aide
Work orders (occurrences)

View a work order's details

Open a work order's detail modal and browse its six tabs: Information, Assignees, Photos, Documents, History and Discussion.

Audience
Everyone
Screen
Work order detail modal
Verified version
App 1.0.0

Goal

Review all the information about a work order: its status, its scheduling, its assignees, its photos, its documents, its history and its discussion. The detail modal brings everything together in six tabs.

Audience

All building members (read access).

Prerequisites

  • Be signed in and have access to the building.
  • Have located the work order in the list of work orders.

Steps

  1. In the list, click a work order. The detail modal opens.

    Work order detail modal: header, Information tab and the bar with the six tabs.

  2. Read the header: priority, Uniformat code, component name, maintenance type and, where applicable, a Read-only badge.

  3. Browse the six tabs (each shows a count badge where relevant):

    • Information: status, supplier, dates, actual cost and completion notes.
    • Assignees: the people assigned and the buttons to assign or remove yourself.
    • Photos: the photos attached to the work order.
    • Documents: the attached files (with an optional note).
    • History: the immutable change log.
    • Discussion: the exchanges related to the work order.

Export the details

The PDF export button is at the top right of the modal; it produces a work order sheet.

Tips and common errors

  • Read-only: if the building's subscription is unpaid, a Read-only badge appears and all editing is blocked.
  • Empty tabs: a tab with no content (Photos, for example) shows an empty state; this is not an error.
  • To make changes: reading is open to everyone, but changes go through edit mode, reserved for administrators and assigned people.

See also

On this page