Carnet Condo · Centre d'aide
Account & getting started

Complete your profile after an invitation

Finalize the creation of your account from an invitation link received by email.

Audience
Invited member
Screen
Sign-in page, "completion" mode
Verified version
App 1.0.0

Goal

Create your account and enter the application from an invitation sent by a manager.

Audience

Member invited to join a building.

Prerequisites

  • Having received an invitation email containing a personal link.

Steps

  1. Click the invitation link received by email. The application reads your invitation (a brief loading screen appears).
  2. A contextual banner appears at the top of the form:
    • Green "Invitation valid" banner: new account; the view switches to account creation, and your email is pre-filled and locked.
    • Information banner: the address already has an account (simply sign in), or the invitation has already been used.
    • Amber or red banner: the invitation is expired, replaced, cancelled or invalid; completion is blocked.
  3. For a valid invitation, fill in Full name, Phone (optional), then Create a password and its confirmation.
  4. Click Finish sign-up. Your account is created and your session opens immediately: no email confirmation is required here.

Completion mode: green valid-invitation banner, pre-filled email, Name, Phone, Password and Confirmation fields.

Email locked

Under an invitation, the email field is read-only: it matches the invited address and cannot be changed.

Tips and common errors

  • Limited view switching: under an invitation, only the allowed state is active; you can't freely switch between account creation and sign-in.
  • Invitation can't be completed (expired, cancelled…): submission is blocked and the banner explains why. Ask the manager for a new invitation.
  • Don't confuse the invitation with the getting-started screen of an account without a building: these are two different paths.

See also

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