Carnet Condo · Centre d'aide
Account & getting started

Export my personal data

Download a copy of your personal information from the My account window.

Audience
Everyone
Screen
"My account" window, My personal data section
Verified version
App 1.0.0

Goal

Get a copy of the personal information the application keeps about you.

Audience

All signed-in users.

Prerequisites

  • Be signed in.

Steps

  1. Open the user menu (top right), then click My account.

  2. Scroll down to the My personal data section.

  3. Click Export my data.

    My personal data section of the My account window, with the Export my data button.

  4. A file is downloaded to your device and a message confirms that your data has been exported.

What the file contains

Your profile, your building memberships, your comments and the references to your name. The file is in JSON format: a structured text format readable by other software, intended for exercising your right of access to your personal information.

This is not the building backup

This export only contains your personal information. For a copy of the logbook data (components, works, documents), use the building's Backup instead.

Tips and common errors

  • "Could not export your data.": try again in a few moments.

See also

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