Carnet Condo · Centre d'aide
Building & team

Create a building (4-step wizard)

Register a new building in the Carnet d'Entretien Électronique using the four-step wizard.

Audience
Administrator
Screen
"Create a building" wizard (4-step modal)
Verified version
App 1.0.0

Goal

Register a new building and start its subscription. The creator automatically becomes an administrator of the building.

Audience

Administrator (the person who creates the building becomes its first administrator).

Prerequisites

  • A building address located in Quebec (the service is offered in Quebec only).
  • A credit card to start the subscription (the first 3 months are free).

Steps

  1. Open the wizard: from the "My buildings" selector in the header (the "Create a building" entry at the bottom of the menu), from the "Create a building" button in the header when you have no active building, or from the no-building home screen. The wizard header shows "New building" with the "Step 1 of 4" indicator.

  2. Step 1 (Basic information): fill in the Building name, the Address (Google Maps autocomplete field), the Postal code (Canadian format A1A 1A1), then, optionally, the Year built, the number of Floors, the number of Units and the Reserve fund panel ("Current fund balance" + "Reference date"). The Next button stays disabled until the name, the address and a valid postal code are filled in.

    Wizard step 1: Building name, Address, Postal code fields and Reserve fund panel.

  3. Step 2 (Structure): choose the Structure type, the Exterior cladding and the Roof type from the drop-down lists, then the Fiscal year start month (1 to 12) and, if needed, some General notes.

    Wizard step 2: Structure type, Cladding, Roof, Fiscal year month lists and Notes field.

  4. Step 3 (Amenities): check the amenities present (elevator, parking, pool, gym, community room, sauna, rooftop terrace, central HVAC, sprinklers, cameras, etc.).

    Wizard step 3: building amenity checkboxes.

  5. Step 4 (Role and payment): choose Your role from the list, review the price summary ($3.50/unit/month billed annually, $250/year floor, + GST/QST, with 3 free months and the first billing date), then fill in the card form (secure Square payment).

    Wizard step 4: role selector, price summary and payment card form.

  6. Click Create. Your card is validated securely, then the subscription starts (3-month trial). Once the building is activated, it becomes your selected building.

The building is created after payment is confirmed

The building isn't saved at the moment you click: it's created once the subscription is confirmed. If payment fails or you abandon the wizard, no ghost building is created.

Tips and common errors

  • Quebec only: an address outside Quebec is rejected; the Address field turns red, the city and postal code are cleared, and the Next button stays blocked.
  • Invalid postal code: enter a Canadian postal code in the A1A 1A1 format; an incorrect format blocks progress and brings you back to step 1 on submit.
  • Reserve fund: the balance must be a positive number; a "Reference date" requires a balance to be filled in.
  • Billing unavailable: if an amber panel reports that billing isn't available at step 4, creation is blocked; try again later.
  • Card not ready: wait a few seconds for the card form to finish loading before clicking Create.

See also

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