Carnet Condo · Centre d'aide
Building & team

Reactivate a former member

Bring a former member back into the building's active team from the "Former members" section.

Audience
Administrator
Screen
Building settings, Members sub-tab → Former members
Verified version
App 1.0.0

Goal

Bring a member who had been removed back into the active team.

Audience

Administrator of the building.

Prerequisites

  • Be an administrator.
  • Have at least one former member (a removed member).

Steps

  1. Open Building settings in the sidebar (at the very bottom, gear icon), then the Members sub-tab.
  2. At the very bottom, click "Former members (N)" (collapsed by default) to expand it.
  3. Each former member is marked "Left on …".
  4. Click Reactivate. The member comes right back into the active list and a message confirms it.

Expanded "Former members" section with the Reactivate button.

Tips and common errors

  • Missing section: it only appears if there's at least one removed member.
  • Read-only access: if the subscription is overdue or canceled, the management actions are disabled (tooltip "Read-only access"). Settle the subscription in the Subscription sub-tab.
  • Failure: an error message appears; try again.

See also

On this page