Building & team
Resend or cancel a pending invitation
Manage a building's pending invitations: resend the invitation email or cancel the invitation.
- Audience
- Administrator
- Screen
- "Building settings" modal, Team tab → Pending invitations
- Verified version
- App 1.0.0
Goal
Follow up with someone who hasn't yet accepted their invitation, or cancel an invitation sent by mistake.
Audience
Administrator of the building.
Prerequisites
- Be an administrator.
- Have at least one pending invitation on the building.
Steps
- Open the "Building settings" modal from the dashboard, Team tab.
- Below the invitation form, find the "Pending invitations" section: each invitation appears as a card (amber background) with the email, a status badge ("Invitation sent" or "Not invited yet"), the role and the date added.
- On the relevant card, choose:
- Resend / Send invitation: resends the invitation email to the same address.
- Remove: cancels the invitation; it disappears from the list.
The section only appears when needed
The "Pending invitations" section is only shown if there's at least one invitation not yet accepted. As soon as all of them are accepted or cancelled, it disappears.
Tips and common errors
- "Not invited yet" badge: the invitation exists but the email hasn't been sent yet; use Send invitation to trigger it.
- Read-only access: if the subscription is suspended (unpaid), the card's action buttons are hidden; the invitation stays visible.
- Failure: an error message appears if the resend or cancellation fails; try again.